Leto CRM – Customer Relation Management Software

Leto CRM 800 software – Modules

1. Segment Creator

2. Contact Management

3. Lead Management

4. Opportunities Management

5. Sales Quotation Management

6. Campaign Management

7. Complaint Management

8. Sales Pipeline Management

9. Sales Forecast Generator

10. Sales Commission Tracking

11. Template & Dashboard Designer

12. ERP Integration Manager

Leto CRM 800 software – Reason for Purchase

1. Leto CRM 800 is the globally accepted well Customer Relations Management application to manage your Contacts, Accounts, leads, opportunities, sales, Marketing, Support, business intelligence and Designer with integration tool.

2. Superior Architecture: flexible & scalable – grows with your business – Ultimate, Supreme and Premium Enterprise Editions to scale painlessly and cost-effectively with company growth.

3. Low cost: provides a low TCO for companies regardless of complexity, scale or deployment requirements.

4. Stream line your business with Less deployment time, highly customizable, configurable and Scalable.

5. Offers multicurrency facilities when conducting business frequently with multiple currencies.

6. You can easily transfer critical Customer information on a routine basis with strong import/export capabilities.

7. Unlimited User Defined fields creation for extensive reporting.

8. Drives decision making with personalized dashboards with Graphical Reports.

9. The ability to handle complex organization structures and handle large global CRM reports.

10. Leto Workflow Module: Approve any documents online while moving anywhere anytime basis.

11. Integrated Email Marketing and Marketing Intelligence.

12. Social Media Integration.

13. Different modules like Sales, Marketing & Support modules

14. 2 Tier Architecture and Web based Application, so it’s not required any installation.

15. Recommendation for Topping up sales and Cross selling opportunities.

16. Integration with Email and SMS

17.  Tasks and Reminders are well organized.

18. Dynamic Report writing capability

19. Intelligent Sales Forecasting, Support Ticket Allocation from email itself and Advanced Marketing Campaign.

20. ERP Accounts and Sales Integration

Leto CRM 800 software – Benefits

1. Leto Segments Organizer helps to generate multiple-segmented Employee Ledger and each Segment becomes a reporting dimension. Ex Region, Country, Division, department, projects and Cost Centers…etc.,

2. User can create up-to 10 segments based on the business type and practice.

3. Multiple structures can be created with combination of different segments. The best advantage is each entity can have different structured Customer/Prospect/Complaint codes.

4. Create Multiple Companies and Access centralized employee database.

5. Manage the user group and activate the workflow either serial or parallel.

6. Manage all types of company accounts and customer’s individual account details

7. Create unlimited leads and track the source of the lead, lead assignment can be one to one or one to many basis

8. Convert the Lead into Opportunities, actually the customer can screen and qualify the leads and convert as a opportunities. User also can create multiple opportunities in the same.

9. Create Sales quotation for the customer from CRM itself

10. Manage multiple channel campaign, and set the frequency time to activate those campaign and assign to the right person to start

11. Enable the customer services requests and automate the process in sending email to the customer and send the support details to assigned staff

12. Sales Pipeline in one of the vital component to understand the sales person capacity and business opportunities

13. Create Effective Sales Forecast by team or individual level.

14. KRA is the most important factor to understand the sales flow of the company and Sales Person. Through KRA the good employees can be identified and awarded.

15. Track your profit of the sales and sales commission

16. Activate the workflow for all the procedure regarding sales. Ex. Quotation approval, price approval….etc

17. Seamlessly integrated with LetoERP and can be integrated with any other ERP.

Leto CRM 800 – Social Accounts and Contact Management Software

Keeping customer and people contact is more important for healthy organization. Bring Social Accounts intelligent to your sales process for effective selling and marketing Activities. Keep connected with your customer with Facebook, Twitter, YouTube, LinkedIn…etc., Leto CRM 800 software enables you to get complete history of customer communications. Get a 360 degree view of your customer, products, sales and their opportunities. 

Leto Segment creator is one of the powerful modules in Leto’s family. This is the flexible feature and makes easy to setup your business structure for reporting. Leto Segments Organizer helps to generate multiple segments and each Segment becomes a reporting dimension. Ex Region, Country, Division, department, projects and Cost Centers…etc., User can create up-to 10 segments based on the business type and practice. Whenever you are taking Management information report (MIS), segments are playing very good role in taking reports. Thru this procedure you can have complete dimensional report for better business improvement.

Leto CRM 800 – Lead Management Software

Every Sales Opportunity should be tracked properly to make the Revenue. There should be a right tool in the place to track all the leads coming thru all the channels. Counters of leads enable to make a right sales plan. So it should be a right medium to track all of this information. So lead management tool will be perfect solution to make more revenue for the company. Also this is acting as a gateway of sales, so it can be assigned to a sales person or agent. Leto’s Lead Management helps to formalize all inquires in the system, and has the ability to assign or reassign to a sales people. Lead management tool can properly help to identify the customer interest and details of the requirement.

Leto CRM 800 – Opp0rtunity Management Software

Opportunity is the next or initial process in every sales cycle. Every opportunity should be converted as revenue for a healthy organization. This is a stage to filter the customer’s requirements and specifications of requirements. It’s a perfect screening process to qualify or disqualify the lead. Monitoring competitor is an another process in this stage. Leto’s opportunity management gives you flexibility to handle multiple opportunities for the same lead and enable cross selling opportunities. Perfect Competitor analysis helps you to understand to adjust the sales process and improve negotiation skills. 

Leto CRM 800 –  Quotation Management Software

Every opportunity ends with Quotation. Quotation is another process in the sales cycle. This is a perfect process to make a sale happen. LetoCRM 800 helps you to integrate with ERP Systems and you can manage Quotation from both systems. Also a user can create Sales Quotation thru LetoCRM 800. An Opportunity can be converted as sales quotation for further process. Leto sales quotation can be integrated with Leto ERP Sales module.

Leto CRM 800 – Campaign Management Software

In today’s digital world, marketing is continuously evolving. Customer expects more personalized experiences through different channel. Leto’s Campaign management helps the customer to reach the next level in marketing thru different channels.  Automating the campaign will give lot of benefits to the organization intelligently. Ex. If the corporate account is opened, you can automate the flyer for them for Auto loan, or if somebody purchases the car from a company, you can send the Marketing flyer for Auto Insurance…etc. Leto Campaign Manager recommends the Target Audience program and can be integrated with Social Media Accounts. User can manage the campaign program thru Twitter, Facebook, Youtube…etc. 

Leto CRM 800 – Customer Complaints Management Software

Today’s most advanced technology let the customers getting support on time and online. Leto customer Complaint Tracking Software is the solution to manage all your customer complaint with professional approach.

• User send the email for complaint

• Email is getting converted as a complaint and will generate the support

• Support ticket number will be sent to the customer for reference

• Ticket will be assigned to the support center agent throw Leto’s workflow engine

• Support Ticket can be re-assigned to the right person or department

• Complaint closing details will be sent to customer back.

• Intelligence reporting for all complaints.

• Customer Support history will be updated for future reference.

Leto CRM 800 – Sales Pipeline Management Software

• Managing your sales pipeline is critical for business growth.

• Sales pipeline is a series of stages which is incorporated with any sales opportunities.

• Leto’s sales pipeline management is best tool to manage all your critical Sales Pipeline.

• Thru this tool you will be able to manage your sales pipeline effectively

• Based on the stage, you can take lot of reports based on the segments

• Also helps you to get key areas of Improvements, visualize your sales with eye-opening way.

Leto CRM 800 – Sales Forecast Management Software

• An accurate sales forecast can increase the sales productivity.

• Managing forecast for the different sales team and different products based on the territory or products and services.

• Once the forecast is generated will be notified for all the team members.

• Real time view of entire team sales forecast and activity.

• Any rep can go more than the expected or less than the expected, so you need to justify the sales activities all the time.

• Forecast Adjustments.

• Quickly understand the team performance based on the sales forecast

Leto CRM 800 – Sales Commission Tracking Software

• Manage Multiple Target slabs

• Sales Rep & Agent Details

• Commission type

• Commission & Incentive Plan

• Invoice import and calculation of sales commissions.

• Enable workflow

Leto CRM 800 – Templates and Dashboard Management Software

• Create unlimited templates as reports

• Manage Complex Reporting

• Adhoc Reporting

• Graphical Presentations of Reports

• Manage Dashboard for better presentation

• Export or import to different format like Excel, Word, Pdf…etc.

Leto CRM 800 – ERP-CRM Integration Tool

• Import Customer, products, supplier from any ERP Systems

• Import customer invoices and payments

• Export required details to any ERP systems